Who this policy covers
This policy applies to plumbercolorado.org. Questions: [email protected].
What is collected
| Category | Examples | Source | Purpose |
|---|---|---|---|
| Identifiers | Name, telephone number, ZIP code | You, on a call or form | Routing your request |
| Commercial information | Service requested, job type | You | Matching to a professional |
| Internet activity | Pages viewed, referrer, device type | Automatic | Analytics, fraud prevention |
| Geolocation | Approximate location from IP or ZIP | Automatic or you | Routing by coverage area |
| Audio | Call recordings, where disclosed on the call | Call tracking provider | Quality and billing verification |
Sale and sharing of personal information
This is the part that matters most, so it is stated plainly: information you submit is shared with third-party lead buyers and service professionals so they can contact you. Under the CCPA/CPRA and several other state privacy laws, that constitutes a **sale or sharing** of personal information.
A current list of categories of recipients is maintained on the marketing partners page.
You can opt out at any time. [REVIEW] Confirm the final partner list and retention periods with counsel and with each buyer's contract before launch.
Retention
Records relating to a referral, including consent records where a form is used, are retained for the period required to demonstrate compliance with telephone-consumer and consumer-protection law — [REVIEW] set to at least five years on legal advice — and then deleted.
Your rights
Submit a request by email to [email protected] with the subject line “Do Not Sell or Share”, including the phone number or email you used. Requests are actioned within 15 business days. Global Privacy Control signals are honoured automatically as an opt-out of sale and sharing, and an authorised agent may submit a request on your behalf.
- Know what personal information is collected, used, shared or sold.
- Access a copy of your personal information.
- Delete your personal information, subject to legal retention obligations.
- Correct inaccurate personal information.
- Opt out of sale or sharing, and of targeted advertising.
- Limit use of sensitive personal information.
- Not be discriminated against for exercising any of these rights.
Children
This site is not directed to children under 16 and personal information is not knowingly collected from them.